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07/07/2003: "DNS Angst"

How do I access my DNS servers? Lijoe doesn't understand the question, Veena tells me I don't need DNS servers, and Susy tells me I don't have any DNS servers, but she will ask sales if they will give them to me. This morning I get the names and IP's of my DNS servers but no further information. I check my Awesome site "control panels" and they have changed, but there is still no reference to my DNS management. And, I have lost Shell Access. Arrggg! Conversation follows:

- - - Tech - - - : Greg L. 2003-07-07 / 10:08:24
Here are your name servers. Sorry for any confusion. You will need to register these in order to use.

ns1... [name and IP]
ns2... [name and IP]

-----------------
Regards,
Greg L.

+ + + Client + + + : 2003-07-07 / 18:25:25
Ticket re-opened by client!

+ + + Client + + + : 2003-07-07 / 20:17:27
Greg:

Thanks for the DNS servers names and IP's however, I still can't access them. My "control panel" has changed but seems to be pretty much the same except that I have lost the Telnet link and apparently shell access altogether.

How do I access the DNS servers for maintenance without a GUI "DNS Manager" or shell access?

I currently believe I can maintain the DNS for all my accounts on these DNS servers. Is this true? If so, how do I access them?

Cliff

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